Shop Policies
Shipping
AT PUNGO GIFT CO., WE OFFER SHIPPING SERVICES TO ALL OF OUR CUSTOMERS. OUR PACKAGING IS DESIGNED TO PROTECT YOUR PURCHASE AND ENSURE IT ARRIVES IN PERFECT CONDITION. WE HAVE A RANGE OF SHIPPING OPTIONS AVAILABLE TO SUIT YOUR NEEDS AND BUDGET. IF YOU HAVE ANY QUESTIONS ABOUT OUR SHIPPING PROCESS, PLEASE DON'T HESITATE TO CONTACT US.
Returns & Exchanges
WE ACCEPT RETURNS UP TO 14 DAYS AFTER DELIVERY, IF THE ITEM IS UNUSED AND IN ITS ORIGINAL CONDITION. ONCE RECEIVED AND INSPECTED, WE WILL REFUND THE FULL ORDER AMOUNT MINUS THE SHIPPING COSTS FOR THE RETURN.
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* PLEASE NOTE, PERSONALIZED ITEMS ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE. *
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IN THE EVENT THAT YOUR ORDER ARRIVES DAMAGED IN ANY WAY, PLEASE EMAIL US AS SOON AS POSSIBLE WITH YOUR ORDER NUMBER AND A PHOTO OF THE ITEM’S CONDITION. WE ADDRESS THESE ON A CASE-BY-CASE BASIS BUT WILL TRY OUR BEST TO WORK TOWARDS A SATISFACTORY SOLUTION.
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IF YOU HAVE ANY FURTHER QUESTIONS, PLEASE DON'T HESITATE TO CONTACT US.
PAYMENT OPTIONS
WE ACCEPT ALL MAJOR CREDIT CARDS, PAYPAL, APPLE PAY, AND AFTERPAY.